1. Introduction
This Privacy Policy explains how BODYJOYBAR LLC handles personal information. The developer name behind this website and the operator of the wellness bar is BodyJoy. We wrote this document in plain language so that any guest, visitor or business partner can understand what we collect, why we collect it and what choices are available. Our bar sits at 1796 S 450 E, Orem - 84058-7937, Utah, United States (US), and this policy applies to information gathered there, through our website at www.bodyjoy.buzz and through related wellness services.
We treat privacy as part of the same care we bring to every remedy. Just as we measure a tincture carefully, we measure what information we truly need, we keep only what serves the guest and we protect it with steady discipline. This policy describes those practices in detail across the sections that follow.
By using our website or receiving services from BODYJOYBAR LLC, you acknowledge that you have read this Privacy Policy. If you do not agree with it, please do not use our services.
2. Who We Are
BODYJOYBAR LLC is a wellness bar company registered in the United States and operating in Orem, Utah. We provide vitamin infusions, botanical skin therapy, massage and body rituals, wellness consultations, membership programs and corporate wellness days. For the purposes of data protection laws, BODYJOYBAR LLC is the controller of the personal information described in this policy.
Our team includes clinicians, therapists and front counter staff, all of whom receive training on confidentiality and on the handling of guest records. Access to personal information is limited to the people who need it to deliver a service safely and well.
3. Scope of This Policy
This policy covers information collected in person at our Orem bar, information submitted through forms and messages on our website, information gathered when you call or email us, and information created during the delivery of wellness services. It also covers any information you provide when you join a membership program or arrange a corporate wellness day.
This policy does not apply to websites or services run by other companies, even when we link to them. It also does not apply to information you share publicly, such as a review posted on a third party platform, because those platforms set their own rules.
4. Information We Collect
We collect several categories of information depending on how you interact with us. The main categories are identity details, contact details, appointment details, payment details, health and wellness details, and technical details from our website.
| Category | Examples | Why We Collect It |
|---|---|---|
| Identity details | Name, date of birth, photo identification | To identify you, verify age and keep accurate records |
| Contact details | Email address, phone number, mailing address | To confirm appointments and answer your questions |
| Appointment details | Service chosen, date, time, practitioner notes | To deliver the service and plan future visits |
| Payment details | Card type, billing name, transaction reference | To process payment and prevent fraud |
| Health details | Medications, allergies, conditions, goals | To deliver services safely and avoid harm |
| Technical details | Browser type, device type, pages viewed | To keep the website working and improve it |
We collect information directly from you when you book, fill a form, speak with our team or submit a message. We also receive limited technical information automatically when you visit our website, as described in the cookies section below.
We do not ask for more than we need. If a field on a form is optional, you are free to leave it blank, though some services may require certain details before we can proceed safely. Where you provide information about another person, such as an emergency contact, you confirm that you have permission to share it with us and that the person understands how we will use it.
5. Health and Wellness Information
Because we provide wellness services, we collect information about your health. This may include your medical history, current medications, allergies, previous treatments, lifestyle habits and the goals you bring to a consultation. We use this information to decide whether a service is safe, to tailor a blend or a ritual, and to adjust future visits as your situation changes.
Health information is treated as especially sensitive. It is recorded in your guest chart, stored with restricted access and shared only with the practitioners directly involved in your care. We do not sell health information, and we do not use it for advertising. If you prefer not to answer a particular question, tell your practitioner and we will explain what we can still do safely without that detail.
We also keep notes from wellness consultations and follow up summaries so that future visits build on what we have already learned. These notes are written to be useful to your care team rather than to judge you, and you may ask to see them and request corrections. If you want a copy sent to another provider, we will do so at your written request.
6. How We Use Information
We use personal information for clearly defined purposes connected to running the wellness bar. Those purposes include scheduling and confirming appointments, delivering services safely, preparing infusion blends, maintaining guest charts, processing payments, arranging memberships and corporate days, responding to messages, and meeting legal and accounting obligations.
We also use limited information to improve our services, such as reviewing which rituals guests value and how the website performs. When we use information for service improvement we prefer aggregated or de-identified data, so that individual guests are not singled out. We do not use health information to make automated decisions that affect you without a human review.
Occasionally we use contact details to send a service update, such as a change to opening hours or a safety notice, because these messages matter to your care. We may also use information to resolve a complaint, to train our team on anonymized examples, and to prepare internal reports that help us plan staffing and supplies. In every case the use is tied to running a safe and honest wellness bar, and never to selling your details to someone else.
7. Legal Bases for Processing
Where data protection law requires a legal basis, we rely on the following grounds. We process information to perform a contract when you book a service or join a program. We rely on your consent for sensitive health details and for optional marketing messages. We rely on legitimate interests to keep our services safe, secure and well run, balanced against your rights. We also process information to comply with legal obligations such as tax and health regulations.
You may withdraw consent at any time for the processing that depends on it, although withdrawal does not affect processing carried out before that point. If you decline to provide health information that a service requires, we may not be able to deliver that service safely.
10. How Long We Keep Information
We keep personal information only as long as we need it for the purposes described in this policy, and in line with legal and professional requirements. Appointment and service records are generally kept for the period recommended by health record guidance, because they support safe future treatment. Payment and tax records are kept for the period required by financial law.
Marketing contact details are kept until you ask us to stop, or until a reasonable period of inactivity suggests the relationship has ended. When information is no longer needed, we delete it or remove the details that could identify you. If deletion is not possible right away, for instance where a backup system holds a copy, we secure the information and isolate it until deletion is complete.
11. How We Protect Information
We protect personal information with a combination of technical and organizational measures. These include restricted access based on role, encrypted connections on our website, secure storage of guest charts and password controls. Our team receives training on confidentiality, and we review our practices to keep them current.
No method of storage or transmission is completely secure, and so we cannot promise absolute security. We work instead to reduce risk to a reasonable level and to respond quickly if an issue arises. If a breach affects your rights, we will notify you and any relevant authority as required by law, and we will explain what happened and what we are doing about it.
12. Your Privacy Rights
Depending on where you live, you may have rights over your personal information. These can include the right to know what we hold, the right to request a copy, the right to correct inaccurate details, the right to delete information in certain circumstances, the right to restrict or object to some processing, and the right to data portability. You may also have the right to withdraw consent and the right not to be discriminated against for exercising these rights.
Some rights are limited. For example, we may need to retain certain health or payment records to meet legal duties, or to defend a legal claim. When a request cannot be fully granted, we will explain the reason in writing and describe any available next step. To exercise a right, contact us using the details in the final section of this policy.
13. Access and Correction Requests
You may ask us for a copy of the personal information we hold about you and an explanation of how it has been used. You may also ask us to correct information that is wrong or incomplete. To protect your privacy, we may ask you to verify your identity before we act, and we may ask for details that help us locate the right records.
We aim to respond within the time required by applicable law, which is generally thirty days, and we will tell you if a request needs more time and why. There is normally no charge for a reasonable request. If a request is clearly excessive or repetitive, we may explain the limits and any cost before proceeding.
14. Privacy for Children
Our services are designed for adults. We do not knowingly collect personal information from children under the age of sixteen through our website, and we do not market to them. Where a younger guest is treated, it happens only with the involvement and consent of a parent or guardian, and that adult provides the information we need.
If you believe a child has provided personal information to us without the appropriate consent, please contact us so that we can remove it. We will take reasonable steps to delete the information promptly, unless we are required to keep it for a legal reason.
15. Marketing and Communication Choices
We send service messages that are needed to run your appointments and account, such as confirmations and reminders. These are part of the service and cannot be switched off while you remain a guest. Separately, we may send optional notes about seasonal menus, new rituals or membership offers, but only where you have agreed to receive them or where the law allows.
Every optional message includes a way to opt out, and you can also contact us directly to change your preferences. Opting out of marketing will not affect the service messages you need. We keep a record of your preferences so that we do not contact you in ways you have declined.
16. Third Party Websites
Our website may link to third party sites, such as a scheduling platform or a mapping service. We do not control those sites and we are not responsible for their privacy practices. When you follow a link away from our site, we encourage you to read the privacy policy of the site you are visiting before providing any information.
If you arrive at our site from a third party, that third party may have its own terms and privacy rules that apply to any information it collected before you reached us. Our policy begins where our own collection begins, and it does not cover the practices of others.
17. Messaging and Calls
If you give us a phone number, we may use it to confirm appointments, remind you of a booking or respond to a question you have asked. We keep these messages practical and minimal. We do not sell phone numbers, and we do not share them with third parties for their own marketing.
Message and data rates may apply according to your carrier plan. You can ask us to stop text reminders at any time by replying to a message or by contacting the bar directly. If you opt out of reminders, we will still confirm appointments through another channel where possible.
18. International Visitors
BODYJOYBAR LLC operates in the United States, and the information we collect is generally stored and processed in the United States. If you contact us from another country, you understand that your information will be handled under United States law and this policy, which may differ from the law of your home country.
Where we transfer information across borders, we take reasonable steps to ensure it remains protected, such as using providers with appropriate safeguards and limiting access to those who need it. If you have questions about where your information is held, please reach out and we will explain what we can.
19. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, our technology or the law. When we make a material change, we will post the new version on this page and update the date shown with the document. Where the change is significant, we may also notify you by email or at the bar.
We encourage you to review this page occasionally so that you always know how we protect your information. Continuing to use our website or services after an update means you accept the revised policy, to the extent the law allows.
20. How to Contact Us
If you have a question about this Privacy Policy, a request about your information or a concern about how we have handled it, please contact BODYJOYBAR LLC using the details below. We take every privacy message seriously and we will respond as quickly as we can.
Company name: BODYJOYBAR LLC
Address: 1796 S 450 E, Orem - 84058-7937, Utah, United States (US)
Email: wellness@bodyjoy.buzz
Phone: +19179477921
If you are not satisfied with our response, you may have the right to complain to a data protection authority in your region. We would appreciate the chance to resolve your concern directly first.